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We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers' needs and is inline with new European General Protection Regulation (GDPR). Please be reassured that no information given by a customer is shared or sold to any other third party companies. This policy covers both online and in-store customers where personal data is exchanged.
What Information Do We Collect?
When you visit this web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.
1. Personal Information You Choose to Provide Online Or Instore
When you register for any of our products, services or newsletters you will provide us information about yourself.
Personal & Credit Card Information
If you choose to avail of our services, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:
-Credit card number
-Name on credit card
-Credit card billing address
-Business and home phone number
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
2. Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server log files to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, , to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site's content, layout, services and for other lawful purposes.These uses improve our site and better tailor it to meet your needs.
Personally identifiable information or business information will not be shared with parties except as required by law.
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the newsletter or clicking the opt out or unsubscribe options either.
What Are Cookies?
How Do We Use Information We Collect from Cookies?
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
Sharing and Selling Information
We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online, in-store and maintain in our database by emailing us at the usual address.or by the following. For logging in personally the same rules apply for both portfashion.com and swell rewards which is our loyalty program that applies discounts to orders.
- Log into your account through our homepage which shows and is editible
- Personal profile & details
- Order history, past & pending
- Options to delete details & accounts
Your Rights Under GDPR
In accordance with our obligations under newGDPR, you have the right to
- Ask us to stop using your personal data for direct marketing you have opted in at some stage of your relationship with Portfashion.com, F.A. Schu-it Ltd, or Port Femme Ltd. You can do this by following the unsubscribe options at the bottom of each email or by contacting us at firstname.lastname@example.org. You can also delete cookies using your browsers settings.
- Request us anytime what personal data we hold on you.
- Request your personal data updated, amended or removed from our database.
You have the right to erase any personal data processed by Portfashion.com at any time except for the following reasons.
- Open case with Customer Service
- An open order which has not yet been shipped or partially shipped
- If you are suspected or have misused our services and under investigation by law
- If you have made any purchase, we will keep your personal data in connection with your transaction history. This is in keeping with Irish Revenue Law for accounting purposes. Your personal details will still be deleted but we have to keep records of orders for sales history.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.
Our Commitment To Data Security:
Please note that your information will be stored and processed on secure servers within Europe even though we use american software. Shopify had to put these measure in place to adhere to stricter EU law. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All data is secured using SSL encryption and follows this protocol strictly.
This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Marketing & 3rd Parties Used
- Shopify Ecommerce & POS
- Swell Rewards Loyalty
- Facebook, Instagram & Twitter
- Product Reviews By Shopify
- Google Adwords
- Google Shopping
- An Post Courier
A Special Note About Children
Children are not eligible to use our services unsupervised and we ask that children (under the age of 16) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.
Acquisition or Changes in Ownership
In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.