Quality Products With Guarantee - Free IRE Over €59 - Call 098 56738 - 100% Irish - Westport, Co. Mayo

Delivery & Returns

  • Orders are shipped via DPD courier to all 32 counties for Ireland. We use them due to their guaranteed signed delivery service throughout cities & towns in Ireland & UK. Europe, USA & International orders we use Anpost express courier service. 
  • Tracking numbers provided automatically once orders are marked shipped and traceability is via courier’s website www.dpd.com or www.anpost.ie
  • Guest accounts need to create a full account to view tracking numbers and account history.
  • Orders taken by 12pm will be shipped the same day for next day delivery  
  • For 2023 we have being achieving over 92% next day delivery. 
  • Ireland Orders 1-2 working days for delivery
  • UK Orders -  2-4 working days for delivery
  • European Orders -  3-5 working days for delivery
  • USA Orders - 5-7 working days for delivery
  • Rest of the World Orders - 7-10 working days for delivery   
  • Ireland Orders 
               •    Free Shipping over €59 and weighs under 30kg. €5 for all orders under €59
  • Northern Ireland Orders
               •    Free Shipping over €59 and weighs under 30kg. Orders under €59 costs €5
  • UK Orders
               •   All orders to mainland UK that weigh under 5kg are €10
  • EU Countries 
               •    €13.50 up to 1kg. Every additional kg over this cost €1.65 extra
  • Non EU Countries 
               •    €17.50 up to 1kg. Every additional kg over this cost €3.80 extra
  • USA Orders
               •    €14.50 up to 1Kg. Every additional kg over this cost €1.75
  • Rest of the World Orders 
               •    €18.50 up to 1kg. Every additional kg over this cost €6.00
  • Christmas Last Delivery Shipping Dates
    • Republic of Ireland - Dec 20st
    • Northern Ireland     - Dec 20st 
    • United Kingdom     - Dec 19st
    • Europe                   - Dec 17th
    • USA                        - Dec 15th
    • Rest of World         - Dec 12th
    • We offer extended returns until the 15th Jan for Xmas orders. 

                                  Returns Policy

                                  30 Day Money Back Guarantee On All Orders

                                  Unopened Goods

                                  • After you receive your goods and before opening you decide you do not want them please return to the address below.  Just repackage over the existing packaging and return without obligation for a full refund 30 days from delivery date.
                                  • We advise that you insure the parcel being returned so it will be traceable as we take no responsibility for goods that are lost in the transit. 
                                  • The postage costs of returning unwanted goods, which are not faulty, must be paid by you the customer outside of Ireland including an customs fees. Refund completed on their arrival.
                                  • For customers in ROI & Northern Ireland to obtain reduce rate returns please go to https://dpd.ie/Returns#/ and follow the on screen instructions and select Portfashion.com .
                                  • Use can use there pick up finder map https://dpd.ie/Pickup also to find the nearest depot or drop off point locally to you. 
                                  • For UK mainland, European & International orders please use the shipping address at the bottom of this page using your preferred method.
                                  • When your item arrives back we will process the refund the same day minus the reduce rate fee used above of €5 for ROI & Northern  Ireland. If you do not use our reduce rate service no deduction occurs. 
                                  • If your purchase included multiple items. Please return them all together to avoid additional return charges. 
                                  • Package must then be dropped to your nearest drop off point. We do not offer any residential collections services in cities currently. 

                                    Opened Goods, Exchange Of Goods

                                    • We advise to try on shoes on a surface that will not scuff or mark the shoes. Please take care with clothing items where tan is applied to the skin. All goods must be in original box with labels attached. A copy of receipt of purchase must also be enclosed for a refund to be processed 30 days from delivery date.
                                    • We advise that you insure the parcel being returned so it will be traceable as we take no responsibility for goods that are lost in the transit. If we find the goods have being worn or damaged we reserve the right to refund or replace. 
                                    • The postage costs of returning unwanted goods, which are not faulty, must be paid by you the customer outside of Ireland plus any customs fees that may apply.
                                    • Postage costs for a return outside 30 days is paid by the customer or deducted if our reduced rate service is used
                                    • Postage costs to resend out i.e. a different shoe size is paid by the purchaser if the item is on sale. For full price items over €59 we will cover it. Placing a new order to obtain free shipping to overcome this is prohibited for sale items only. Refund will be completed on their arrival back to us and takes 1-2 days to process.
                                    • Alternatively you can also request an electronic credit note that can be held and used at a future date online.
                                    • For customers in ROI & Northern Ireland to obtain reduce rate returns please go to https://dpd.ie/Returns#/ and follow the on screen instructions and select Portfashion.com .
                                    • You can use there pick up finder map https://dpd.ie/Pickup also to find the nearest depot or drop off point locally to you. 
                                    • For UK mainland, European & International orders please use the shipping address at the bottom of this page using your preferred method.
                                    • When your item arrives back we will process the refund the same day minus the reduce rate fee used above of €5 for ROI & Northern  Ireland. If you do not use our reduce rate service no deduction occurs. 
                                    • If your purchase included multiple items. Please return them all together to avoid additional return charges. 
                                    • Package must then be dropped to your nearest drop off point. We do not offer any residential collections services in cities currently. 
                                    • We do not refund postage by any means other than our automated process linked through our IT and courier services for accounting reasons. 

                                      Defective Goods

                                      • If you have to return goods which are deemed faulty on arrival, wrong size etc. Please send them back to us with the address on the invoice enclosed.
                                      • We will cover the cost of return postage you incur for this and to resend out the replacement also inside the first 30 days. Alternatively contact us before returning goods for advice. 
                                      • When we receive these goods we will examine them and if necessary return them to the manufacturer to determine their defect. If it is decided there is a fault we will offer a replacement, exchange or refund.
                                      • If the goods have been worn and only have a minor defect within three months of purchase date we reserve the right to repair if possible.  We cannot guarantee against general wear and tear or damage caused after use. We do not take responsibility for loss of stones or beads from products after being worn. 
                                      • Return postage costs of worn faulty items is paid by the purchaser. Each claim will be assessed individually. 
                                      • For customers in ROI & Northern Ireland to obtain reduce rate returns please go to https://dpd.ie/Returns#/ and follow the on screen instructions and select Portfashion.com .
                                      • You can use there pick up finder map https://dpd.ie/Pickup also to find the nearest depot or drop off point locally to you
                                      • For UK mainland, European & International orders please use the shipping address at the bottom of this page using your preferred method.

                                        Help & Contacts

                                        • For help and advice on any of the above please email us on sales@portfashion.com
                                        • Or phone us on 098 56837
                                        • See our returns address below for all scenarios explained above.
                                        Portfashion.com
                                        Bridge St,
                                        Westport,
                                        Co. Mayo,
                                        F28YD93
                                        Ireland.
                                          Based on 1443 reviews
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                                          Gant Mens Navy Casual Shoe Prepville- 29633679

                                          Customer service

                                          Brilliant customer service, had to return original pair as too small, returned, refunded and nee bigget size delivered all within a week zero hassle, delighted with the service thank you!

                                          Thanks Colette for the reiview and the business. Regards, Adrian.

                                          Skechers Womens Keepsakes Lite-Cozy Blend Slipper 114762

                                          Absolutely brilliant service, got shoes for my son who can only wear geox. Very fast delivery. Thanks so much!

                                          Beautiful

                                          Beautiful, stylish, comfortable boots

                                          J
                                          Geox Girls Junior Navy Stitch Shoe - J46M4B
                                          Joan
                                          Lovely

                                          My daughter loves them, the lights are a big hit!

                                          Love my boots

                                          Great service. Very good quality boots

                                          Birkenstocks Womens Arizona Oiled Leather Blue Sandal - 1026537

                                          Dubarry boat shoes

                                          Have bought these for years but somehow this pair seem smaller fitting than before. Hopefully they will stretch

                                          Great on time very happy with everything

                                          Very happy with everything arrived on time great to deal with

                                          Excellent Service

                                          Excellent next day delivery. Perfect product. Thank you.

                                          Great

                                          Shipped and received in two days and the berkinstock arizona are perfect thank you

                                          Great shop

                                          Brilliant shop, great variety to choose from and very friendly and helpful staff that know what they're doing when it comes to children, second time going there and don't plan on going anywhere else for my children's shoe in the future.

                                          Great service

                                          Dependable, reliable, courteous with great brands.

                                          School shoes

                                          Ordered shoes for my daughter for school. Fast delivery, excellent service and value for money.

                                          Highly recommended!

                                          Online order placing, return and exchange all went smoothly. When I text them they responded quickly.

                                          Excellent service

                                          Ordered the wrong size,
                                          Sent email and got email straight back and got sorted with right sizes.

                                          Dubarry School Shoes - Admiral Deck Shoes

                                          M
                                          Tommy Bowe Ladies White Fashion Trainer - Steed
                                          Margaret Kennedy
                                          M.Kennedy

                                          Delighted with my runner's service amazing received them so quickly thank you would highly recommend to buy from. Thank you

                                          Great dancing shoes

                                          Really love the shoes. I have bunions and found it hard to get comfortable dancing shoes so I am delighted to have found these. They are soft and comfortable yet have good support

                                          Dubarry

                                          Great price and fast delivery

                                          Dancing shoes beige and blacks.

                                          Very comfortable dancing shoes. Bought beige and black pairs. So easy to dance in and glide around the floor. Highly recommended. Thank you

                                          Great pair of shoes, Fiadh loves them. Your shop assistant was really lovely and made sure they were a good fit. Very happy with my purchase.

                                          K
                                          Tommy Bowe Ladies Navy Fashion Shoe - Rosser
                                          Kathryn Moran
                                          Tommy Bowe shoes

                                          Good quality & fit. Very fast delivery also